Ludia Games: Can't log into ninja turtle legends account wit...
A Ludia Games customer review by GetHuman user GetHuman-republic from December 7th, 2017
Background on GetHuman-republic's case
GetHuman: GetHuman-republic - can you tell our other Ludia Games customers when your case took place?
GetHuman-republic: Yup. It was morning, on November 29th.
GetHuman: Did you reach out to Ludia Games, and if so, how?
GetHuman: And which of these common Ludia Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-republic a list of common Ludia Games problems)
GetHuman-republic: "None of those really matches why I wanted to call Ludia Games that day." was why I was trying to call.
GetHuman-republic's review of Ludia Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Ludia Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-republic: Can't log into ninja turtle legends account with subscription on my new phone
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-republic: Had an android, upgraded to iPhone and I can't log into my account
GetHuman: Let's quantify your experience contacting Ludia Games. On a scale of 1 to 5, how easy is it go get help on a Ludia Games problem?
GetHuman-republic: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-republic: I'd give them a five out of five on communication.
GetHuman: And what about Ludia Games's ability to quickly and effectively address your problem?
GetHuman-republic: For that I would say one out of five.
GetHuman: And finally- any advice for other Ludia Games customers?
GetHuman-republic: Call them early in the day or late. Don't forget any personal or account information you might need for Ludia Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-republic taken from his Ludia Games customer service problem that occurred on November 29th, 2017.
Ludia Games
2.60 of 5 stars | 51 reviews
GetHuman-republic's Ludia Games Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars
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