Luminess Air: No received my order
A Luminess Air customer review by GetHuman user GetHuman49663 from December 7th, 2017
Background on GetHuman49663's case
GetHuman: GetHuman49663 - can you tell our other Luminess Air customers when your case took place?
GetHuman49663: Yup. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Luminess Air, and if so, how?
GetHuman: And which of these common Luminess Air customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman49663 a list of common Luminess Air problems)
GetHuman49663: "None of those really matches why I wanted to call Luminess Air that day." was why I was trying to call.
GetHuman49663's review of Luminess Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Luminess Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman49663: No received my order
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman49663: I order my luminess air march *,**** I track my order last night and it say my order arrived but I never got it I try contact the *-*** number and send an email n still no answer
GetHuman: Let's quantify your experience contacting Luminess Air. On a scale of 1 to 5, how easy is it go get help on a Luminess Air problem?
GetHuman49663: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman49663: I'd give them a five out of five on communication.
GetHuman: And what about Luminess Air's ability to quickly and effectively address your problem?
GetHuman49663: For that I would say five out of five.
GetHuman: And finally- any advice for other Luminess Air customers?
GetHuman49663: Call them early in the day or late. Don't forget any personal or account information you might need for Luminess Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman49663 taken from his Luminess Air customer service problem that occurred on November 30th, 2017.
Luminess Air
6.50 of 5 stars | 24 reviews
GetHuman49663's Luminess Air Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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