Lush.com: I figured out what the issue is, you have to pu...
A Lush.com customer review by GetHuman user ~dimmadoug from November 25th, 2017
Background on ~dimmadoug's case
GetHuman: ~dimmadoug - can you tell our other Lush.com customers when your case took place?
~dimmadoug: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Lush.com, and if so, how?
GetHuman: And which of these common Lush.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dimmadoug a list of common Lush.com problems)
~dimmadoug: "Complaint" was why I was trying to call.
~dimmadoug's review of Lush.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Lush.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dimmadoug: I figured out what the issue is, you have to put in (*) before the actual number), apparently it was a glitch or so, I let the people know already so they may fix the regular number soon! Try it again soon.
GetHuman: Let's quantify your experience contacting Lush.com. On a scale of 1 to 5, how easy is it go get help on a Lush.com problem?
~dimmadoug: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dimmadoug: I'd give them a five out of five on communication.
GetHuman: And what about Lush.com's ability to quickly and effectively address your problem?
~dimmadoug: For that I would say four out of five.
GetHuman: And finally- any advice for other Lush.com customers?
~dimmadoug: Call them early in the day or late. Don't forget any personal or account information you might need for Lush.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dimmadoug taken from his Lush.com customer service problem that occurred on November 24th, 2017.
Lush.com
4.00 of 5 stars | 9 reviews
~dimmadoug's Lush.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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