Luvs Diapers: I wanted to report some leakage problems I was...
A Luvs Diapers customer review by GetHuman user GetHuman-153438 from November 18th, 2017
Background on GetHuman-153438's case
GetHuman: GetHuman-153438 - can you tell our other Luvs Diapers customers when your case took place?
GetHuman-153438: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Luvs Diapers, and if so, how?
GetHuman: And which of these common Luvs Diapers customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-153438 a list of common Luvs Diapers problems)
GetHuman-153438: "Warranty claim" was why I was trying to call.
GetHuman-153438's review of Luvs Diapers customer service
GetHuman: So how would you sum up your experience for GetHuman's Luvs Diapers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-153438: I wanted to report some leakage problems I was having with a pack of diapers. The lady not only took my report but also sent me some coupons as a reimbursement even though I did not have the receipt for my diapers. A* experience! Also, I was able to get through right away, unlike the ****NOLEAKS number on their flyer which was always busy.
GetHuman: Let's quantify your experience contacting Luvs Diapers. On a scale of 1 to 5, how easy is it go get help on a Luvs Diapers problem?
GetHuman-153438: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-153438: I'd give them a five out of five on communication.
GetHuman: And what about Luvs Diapers's ability to quickly and effectively address your problem?
GetHuman-153438: For that I would say four out of five.
GetHuman: And finally- any advice for other Luvs Diapers customers?
GetHuman-153438: Call them early in the day or late. Don't forget any personal or account information you might need for Luvs Diapers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-153438 taken from his Luvs Diapers customer service problem that occurred on November 15th, 2017.