Luxorlinens.com: My order has not arrived **-days after order. N...
A Luxorlinens.com customer review by GetHuman user ~Victoria from November 25th, 2017
Background on ~Victoria's case
GetHuman: ~Victoria - can you tell our other Luxorlinens.com customers when your case took place?
~Victoria: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Luxorlinens.com, and if so, how?
GetHuman: And which of these common Luxorlinens.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Victoria a list of common Luxorlinens.com problems)
~Victoria: "Cancel order" was why I was trying to call.
~Victoria's review of Luxorlinens.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Luxorlinens.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Victoria: My order has not arrived **-days after order. Non-english speaking customer rep, had trouble hearing order number. Said backed up orders was reason for late delivery, but waited **-min on hold for her to resolve refund.
GetHuman: Let's quantify your experience contacting Luxorlinens.com. On a scale of 1 to 5, how easy is it go get help on a Luxorlinens.com problem?
~Victoria: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Victoria: I'd give them a three out of five on communication.
GetHuman: And what about Luxorlinens.com's ability to quickly and effectively address your problem?
~Victoria: For that I would say five out of five.
GetHuman: And finally- any advice for other Luxorlinens.com customers?
~Victoria: Call them early in the day or late. Don't forget any personal or account information you might need for Luxorlinens.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Victoria taken from his Luxorlinens.com customer service problem that occurred on November 19th, 2017.
Luxorlinens.com
2.50 of 5 stars | 13 reviews
~Victoria's Luxorlinens.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Luxorlinens.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Luxorlinens.com in any way.