M2 Media Group: I RECEIVED A PEOPLE MAGAZINE I DID NOT ORDER AN...
A M2 Media Group customer review by GetHuman user ~sparked up from November 21st, 2017
Background on ~sparked up's case
GetHuman: ~sparked up - can you tell our other M2 Media Group customers when your case took place?
~sparked up: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to M2 Media Group, and if so, how?
GetHuman: And which of these common M2 Media Group customer issues best describes the reason you wanted to talk to them?
(Shows ~sparked up a list of common M2 Media Group problems)
~sparked up: "Delivery problem" was why I was trying to contact.
~sparked up's review of M2 Media Group customer service
GetHuman: So how would you sum up your experience for GetHuman's M2 Media Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sparked up: I RECEIVED A PEOPLE MAGAZINE I DID NOT ORDER AND WAS TOLD IT WAS ORDERED BY M* MEDIA GROUP. I CALLED THEM AND WAS TOLD THEY COULD NOT CANCEL IT BECAUSE THEY HAD NO ORDER FOR IT AND WANTED MY CREDIT CARD NUMBER. FRAUD...FRAUD FRAUD....DO NOT LISTEN TO THESE PEOPLE.
GetHuman: Let's quantify your experience contacting M2 Media Group. On a scale of 1 to 5, how easy is it go get help on a M2 Media Group problem?
~sparked up: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sparked up: I'd give them a five out of five on communication.
GetHuman: And what about M2 Media Group's ability to quickly and effectively address your problem?
~sparked up: For that I would say five out of five.
GetHuman: And finally- any advice for other M2 Media Group customers?
~sparked up: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for M2 Media Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sparked up taken from his M2 Media Group customer service problem that occurred on November 18th, 2017.