M2 Media Group: I never ordered this "whole living" mag sub. Th...
A M2 Media Group customer review by GetHuman user ~poed consumer from November 13th, 2017
Background on ~poed consumer's case
GetHuman: ~poed consumer - can you tell our other M2 Media Group customers when your case took place?
~poed consumer: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to M2 Media Group, and if so, how?
GetHuman: And which of these common M2 Media Group customer issues best describes the reason you wanted to talk to them?
(Shows ~poed consumer a list of common M2 Media Group problems)
~poed consumer: "Cancel subscription" was why I was trying to contact.
~poed consumer's review of M2 Media Group customer service
GetHuman: So how would you sum up your experience for GetHuman's M2 Media Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~poed consumer: I never ordered this "whole living" mag sub. The gal said that I was not in the system even though they seem to have my address to send them as well as an acct*. She said she will do her best to cancel it. What a joke.
GetHuman: Let's quantify your experience contacting M2 Media Group. On a scale of 1 to 5, how easy is it go get help on a M2 Media Group problem?
~poed consumer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~poed consumer: I'd give them a five out of five on communication.
GetHuman: And what about M2 Media Group's ability to quickly and effectively address your problem?
~poed consumer: For that I would say three out of five.
GetHuman: And finally- any advice for other M2 Media Group customers?
~poed consumer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for M2 Media Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~poed consumer taken from his M2 Media Group customer service problem that occurred on November 9th, 2017.