M2 Media Group: Rep said can't track who signed me up even thou...
A M2 Media Group customer review by GetHuman user ~Anonymous from November 24th, 2017
Background on ~Anonymous 's case
GetHuman: ~Anonymous - can you tell our other M2 Media Group customers when your case took place?
~Anonymous : Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to M2 Media Group, and if so, how?
GetHuman: And which of these common M2 Media Group customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common M2 Media Group problems)
~Anonymous : "Cancel subscription" was why I was trying to contact.
~Anonymous 's review of M2 Media Group customer service
GetHuman: So how would you sum up your experience for GetHuman's M2 Media Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous : Rep said can't track who signed me up even though I was calling about McAfee which had nothing to do with magazines and I NEVER SAID I WANTED A MAGAZINE! I told the rep .... The lady I soke with for computer security info was more interested in selling me magazines and was told to STOP RECITING MAGAZINES NOT INTERESTED! Then given to a supervisor and they will be sending a memo to the McAfee Group alerting them of the situation. Both rep and supervisor were extremely nice and easy to speak without! Let's hope they follow through and this is cancelled! Most of all they stop her from doing this to others!
GetHuman: Let's quantify your experience contacting M2 Media Group. On a scale of 1 to 5, how easy is it go get help on a M2 Media Group problem?
~Anonymous : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous : I'd give them a five out of five on communication.
GetHuman: And what about M2 Media Group's ability to quickly and effectively address your problem?
~Anonymous : For that I would say four out of five.
GetHuman: And finally- any advice for other M2 Media Group customers?
~Anonymous : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for M2 Media Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his M2 Media Group customer service problem that occurred on November 21st, 2017.