MSI Computer Corp: Laptop
A MSI Computer Corp customer review by GetHuman user GetHuman-davorin from December 8th, 2017
Background on GetHuman-davorin's case
GetHuman: GetHuman-davorin - can you tell our other MSI Computer Corp customers when your case took place?
GetHuman-davorin: Yes. It was afternoon, on December 2nd.
GetHuman: Did you reach out to MSI Computer Corp, and if so, how?
GetHuman: And which of these common MSI Computer Corp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-davorin a list of common MSI Computer Corp problems)
GetHuman-davorin: "Warranty claim" was why I was trying to call.
GetHuman-davorin's review of MSI Computer Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's MSI Computer Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-davorin: Laptop
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-davorin: Keyboard doesn't respond. After restarting * times it's the same. Tried USB keyboard and still no respond. After removing power cord I noticed on battery icon bottom right that cable is still connected. I restarted without power cable and laptop didn't even wanna turn on even tho battery is full. Used laptop on daily basis without any problem what so ever.
GetHuman: Let's quantify your experience contacting MSI Computer Corp. On a scale of 1 to 5, how easy is it go get help on a MSI Computer Corp problem?
GetHuman-davorin: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-davorin: I'd give them a one out of five on communication.
GetHuman: And what about MSI Computer Corp's ability to quickly and effectively address your problem?
GetHuman-davorin: For that I would say one out of five.
GetHuman: And finally- any advice for other MSI Computer Corp customers?
GetHuman-davorin: Call them early in the day or late. Don't forget any personal or account information you might need for MSI Computer Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-davorin taken from his MSI Computer Corp customer service problem that occurred on December 2nd, 2017.
MSI Computer Corp
-1.00 of 5 stars | 89 reviews
GetHuman-davorin's MSI Computer Corp Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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