MSN Windows Live Assistance - Hotmail: Renewing a subscription is too complicated. You...

A MSN Windows Live Assistance - Hotmail customer review by GetHuman user ~what screen name I dont see an from November 22nd, 2017

Background on ~what screen name I dont see an's case

GetHuman: ~what screen name I dont see an - can you tell our other MSN Windows Live Assistance - Hotmail customers when your case took place?
~what screen name I dont see an: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to MSN Windows Live Assistance - Hotmail, and if so, how?
~what screen name I dont see an: I used the 866-234-6020 number I found for on the GetHuman MSN Windows Live Assistance - Hotmail customer phone number page I was on: MSN Windows Live Assistance - Hotmail Customer Service Phone Number
GetHuman: And which of these common MSN Windows Live Assistance - Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows ~what screen name I dont see an a list of common MSN Windows Live Assistance - Hotmail problems)
~what screen name I dont see an: "Overcharge/Strange charge" was why I was trying to call.

~what screen name I dont see an's review of MSN Windows Live Assistance - Hotmail customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance - Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what screen name I dont see an: Renewing a subscription is too complicated. You have to go to the website, type in the address, type in more information to get a special code, then type in more information. If this is necessary for security, why not make it simple. I have already typed * steps to get to e-mail so why not just retype e-mail address and password and yes or no to renew subscription
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance - Hotmail. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance - Hotmail problem?
~what screen name I dont see an: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what screen name I dont see an: I'd give them a one out of five on communication.
GetHuman: And what about MSN Windows Live Assistance - Hotmail's ability to quickly and effectively address your problem?
~what screen name I dont see an: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance - Hotmail customers?
~what screen name I dont see an: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance - Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what screen name I dont see an taken from his MSN Windows Live Assistance - Hotmail customer service problem that occurred on November 13th, 2017.

MSN Windows Live Assistance - Hotmail

2.00 of 5 stars | 19 reviews

~what screen name I dont see an's MSN Windows Live Assistance - Hotmail Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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