MSN Windows Live Assistance: Renewing a subscription is too complicated. You...
A MSN Windows Live Assistance customer review by GetHuman user ~what screen name I dont see an from November 22nd, 2017
Background on ~what screen name I dont see an's case
GetHuman: ~what screen name I dont see an - can you tell our other MSN Windows Live Assistance customers when your case took place?
~what screen name I dont see an: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to MSN Windows Live Assistance, and if so, how?
GetHuman: And which of these common MSN Windows Live Assistance customer issues best describes the reason you wanted to talk to them?
(Shows ~what screen name I dont see an a list of common MSN Windows Live Assistance problems)
~what screen name I dont see an: "Overcharge/Strange charge" was why I was trying to call.
~what screen name I dont see an's review of MSN Windows Live Assistance customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what screen name I dont see an: Renewing a subscription is too complicated. You have to go to the website, type in the address, type in more information to get a special code, then type in more information. If this is necessary for security, why not make it simple. I have already typed * steps to get to e-mail so why not just retype e-mail address and password and yes or no to renew subscription
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance problem?
~what screen name I dont see an: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what screen name I dont see an: I'd give them a one out of five on communication.
GetHuman: And what about MSN Windows Live Assistance's ability to quickly and effectively address your problem?
~what screen name I dont see an: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance customers?
~what screen name I dont see an: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what screen name I dont see an taken from his MSN Windows Live Assistance customer service problem that occurred on November 13th, 2017.