Magazines.com: I was delihted to speck with a live person and...
A Magazines.com customer review by GetHuman user ~Emerysue from November 26th, 2017
Background on ~Emerysue's case
GetHuman: ~Emerysue - can you tell our other Magazines.com customers when your case took place?
~Emerysue: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Magazines.com, and if so, how?
GetHuman: And which of these common Magazines.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Emerysue a list of common Magazines.com problems)
~Emerysue: "None of those really matches why I wanted to call Magazines.com that day." was why I was trying to call.
~Emerysue's review of Magazines.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Magazines.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Emerysue: I was delihted to speck with a live person and only had to wait SHORT TIME FOR HER TO COME ON THE LINE, SHE WAS LEASnt and was able to solve my problem efficiently and effectively. Her name is Kiera.She is an outstanding customer service representative.
GetHuman: Let's quantify your experience contacting Magazines.com. On a scale of 1 to 5, how easy is it go get help on a Magazines.com problem?
~Emerysue: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Emerysue: I'd give them a three out of five on communication.
GetHuman: And what about Magazines.com's ability to quickly and effectively address your problem?
~Emerysue: For that I would say five out of five.
GetHuman: And finally- any advice for other Magazines.com customers?
~Emerysue: Call them early in the day or late. Don't forget any personal or account information you might need for Magazines.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Emerysue taken from his Magazines.com customer service problem that occurred on November 22nd, 2017.
Magazines.com
3.00 of 5 stars | 11 reviews
~Emerysue's Magazines.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Magazines.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Magazines.com in any way.