Magmic Games: Have tried for a month. No one ever answers th...
A Magmic Games customer review by GetHuman user ~kietz from November 26th, 2017
Background on ~kietz's case
GetHuman: ~kietz - can you tell our other Magmic Games customers when your case took place?
~kietz: Sure. It was late at night, on November 24th.
GetHuman: Did you reach out to Magmic Games, and if so, how?
GetHuman: And which of these common Magmic Games customer issues best describes the reason you wanted to talk to them?
(Shows ~kietz a list of common Magmic Games problems)
~kietz: "Overcharge/Strange charge" was why I was trying to contact.
~kietz's review of Magmic Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Magmic Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kietz: Have tried for a month. No one ever answers that number. I haven't received a response to voice mail, email or their support form. Brutal.
GetHuman: Let's quantify your experience contacting Magmic Games. On a scale of 1 to 5, how easy is it go get help on a Magmic Games problem?
~kietz: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kietz: I'd give them a three out of five on communication.
GetHuman: And what about Magmic Games's ability to quickly and effectively address your problem?
~kietz: For that I would say two out of five.
GetHuman: And finally- any advice for other Magmic Games customers?
~kietz: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Magmic Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kietz taken from his Magmic Games customer service problem that occurred on November 24th, 2017.
Magmic Games
1.00 of 5 stars | 4 reviews
~kietz's Magmic Games Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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