Magnets.com: Gotta hand it to them -great professional help...
A Magnets.com customer review by GetHuman user ~Mike454LS6 from November 4th, 2017
Background on ~Mike454LS6's case
GetHuman: ~Mike454LS6 - can you tell our other Magnets.com customers when your case took place?
~Mike454LS6: Yes I can. It was evening, on October 27th.
GetHuman: Did you reach out to Magnets.com, and if so, how?
GetHuman: And which of these common Magnets.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mike454LS6 a list of common Magnets.com problems)
~Mike454LS6: "Overcharge/Strange charge" was why I was trying to call.
~Mike454LS6's review of Magnets.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Magnets.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mike454LS6: Gotta hand it to them -great professional help, quick delivery, and a sense of humor to boot. Thanks again, Magnet folk!
GetHuman: Let's quantify your experience contacting Magnets.com. On a scale of 1 to 5, how easy is it go get help on a Magnets.com problem?
~Mike454LS6: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mike454LS6: I'd give them a five out of five on communication.
GetHuman: And what about Magnets.com's ability to quickly and effectively address your problem?
~Mike454LS6: For that I would say four out of five.
GetHuman: And finally- any advice for other Magnets.com customers?
~Mike454LS6: Call them early in the day or late. Don't forget any personal or account information you might need for Magnets.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mike454LS6 taken from his Magnets.com customer service problem that occurred on October 27th, 2017.
Magnets.com
5.00 of 5 stars | 41 reviews
~Mike454LS6's Magnets.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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