Mail.com: Hey guys--get in or out of the email business w...
A Mail.com customer review by GetHuman user ~what is this? from November 22nd, 2017
Background on ~what is this?'s case
GetHuman: ~what is this? - can you tell our other Mail.com customers when your case took place?
~what is this?: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Mail.com, and if so, how?
GetHuman: And which of these common Mail.com customer issues best describes the reason you wanted to talk to them?
(Shows ~what is this? a list of common Mail.com problems)
~what is this?: "Update account information" was why I was trying to call.
~what is this?'s review of Mail.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mail.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~what is this?: Hey guys--get in or out of the email business will you please? Please quit ******** people around non stop with your terrible service
GetHuman: Let's quantify your experience contacting Mail.com. On a scale of 1 to 5, how easy is it go get help on a Mail.com problem?
~what is this?: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~what is this?: I'd give them a one out of five on communication.
GetHuman: And what about Mail.com's ability to quickly and effectively address your problem?
~what is this?: For that I would say four out of five.
GetHuman: And finally- any advice for other Mail.com customers?
~what is this?: Call them early in the day or late. Don't forget any personal or account information you might need for Mail.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~what is this? taken from his Mail.com customer service problem that occurred on November 17th, 2017.