Makita Tools: Catalog Request

A Makita Tools customer review by GetHuman user GetHuman-nunz from December 4th, 2017

Background on GetHuman-nunz's case

GetHuman: GetHuman-nunz - can you tell our other Makita Tools customers when your case took place?
GetHuman-nunz: Yes I can. It was evening, on November 27th.
GetHuman: Did you reach out to Makita Tools, and if so, how?
GetHuman-nunz: I used the 800-462-5482 number I found for on the GetHuman Makita Tools customer phone number page I was on: Makita Tools Customer Service Phone Number
GetHuman: And which of these common Makita Tools customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nunz a list of common Makita Tools problems)
GetHuman-nunz: "None of those really matches why I wanted to call Makita Tools that day." was why I was trying to call.

GetHuman-nunz's review of Makita Tools customer service

GetHuman: So how would you sum up your experience for GetHuman's Makita Tools customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nunz: Catalog Request
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-nunz: Can you please send me a catalog in the mail to Nick D'Annunzio ** west adair drive eagleville pa *****
GetHuman: Let's quantify your experience contacting Makita Tools. On a scale of 1 to 5, how easy is it go get help on a Makita Tools problem?
GetHuman-nunz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nunz: I'd give them a one out of five on communication.
GetHuman: And what about Makita Tools's ability to quickly and effectively address your problem?
GetHuman-nunz: For that I would say one out of five.
GetHuman: And finally- any advice for other Makita Tools customers?
GetHuman-nunz: Call them early in the day or late. Don't forget any personal or account information you might need for Makita Tools to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nunz taken from his Makita Tools customer service problem that occurred on November 27th, 2017.

Makita Tools

-1.00 of 5 stars | 23 reviews

GetHuman-nunz's Makita Tools Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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