Marathon Oil Corporation: the response was great!! they answered all my q...

A Marathon Oil Corporation customer review by GetHuman user ~olderisbetter from November 27th, 2017

Background on ~olderisbetter's case

GetHuman: ~olderisbetter - can you tell our other Marathon Oil Corporation customers when your case took place?
~olderisbetter: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Marathon Oil Corporation, and if so, how?
~olderisbetter: I used the 713-629-6600 number I found for on the GetHuman Marathon Oil Corporation customer phone number page I was on: Marathon Oil Corporation Customer Service Phone Number
GetHuman: And which of these common Marathon Oil Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~olderisbetter a list of common Marathon Oil Corporation problems)
~olderisbetter: "None of those really matches why I wanted to call Marathon Oil Corporation that day." was why I was trying to call.

~olderisbetter's review of Marathon Oil Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Marathon Oil Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~olderisbetter: the response was great!! they answered all my question and gave me helpful information! tell other customers to dail the right number and you will have NO problem! I was very happy with their service
GetHuman: Let's quantify your experience contacting Marathon Oil Corporation. On a scale of 1 to 5, how easy is it go get help on a Marathon Oil Corporation problem?
~olderisbetter: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~olderisbetter: I'd give them a five out of five on communication.
GetHuman: And what about Marathon Oil Corporation's ability to quickly and effectively address your problem?
~olderisbetter: For that I would say three out of five.
GetHuman: And finally- any advice for other Marathon Oil Corporation customers?
~olderisbetter: Call them early in the day or late. Don't forget any personal or account information you might need for Marathon Oil Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~olderisbetter taken from his Marathon Oil Corporation customer service problem that occurred on November 21st, 2017.

Marathon Oil Corporation

5.00 of 5 stars | 10 reviews

~olderisbetter's Marathon Oil Corporation Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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