Marie Claire: Customer Service Rep. suggested a solution to t...
A Marie Claire customer review by GetHuman user GetHuman-400006 from November 20th, 2017
Background on GetHuman-400006's case
GetHuman: GetHuman-400006 - can you tell our other Marie Claire customers when your case took place?
GetHuman-400006: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Marie Claire, and if so, how?
GetHuman: And which of these common Marie Claire customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-400006 a list of common Marie Claire problems)
GetHuman-400006: "None of those really matches why I wanted to call Marie Claire that day." was why I was trying to call.
GetHuman-400006's review of Marie Claire customer service
GetHuman: So how would you sum up your experience for GetHuman's Marie Claire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-400006: Customer Service Rep. suggested a solution to the problem which was a great idea. She was very helpful and very, very pleasant.
GetHuman: Let's quantify your experience contacting Marie Claire. On a scale of 1 to 5, how easy is it go get help on a Marie Claire problem?
GetHuman-400006: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-400006: I'd give them a three out of five on communication.
GetHuman: And what about Marie Claire's ability to quickly and effectively address your problem?
GetHuman-400006: For that I would say five out of five.
GetHuman: And finally- any advice for other Marie Claire customers?
GetHuman-400006: Call them early in the day or late. Don't forget any personal or account information you might need for Marie Claire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-400006 taken from his Marie Claire customer service problem that occurred on November 15th, 2017.