MarineDepot.com: The Marine Depot rep I spoke to picked up immed...
A MarineDepot.com customer review by GetHuman user ~Frank Roberts from November 16th, 2017
Background on ~Frank Roberts's case
GetHuman: ~Frank Roberts - can you tell our other MarineDepot.com customers when your case took place?
~Frank Roberts: Yup. It was evening, on November 6th.
GetHuman: Did you reach out to MarineDepot.com, and if so, how?
GetHuman: And which of these common MarineDepot.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Frank Roberts a list of common MarineDepot.com problems)
~Frank Roberts: "Make a purchase" was why I was trying to call.
~Frank Roberts's review of MarineDepot.com customer service
GetHuman: So how would you sum up your experience for GetHuman's MarineDepot.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frank Roberts: The Marine Depot rep I spoke to picked up immediately and was able to answer all my questions about the protein skimmer I was interested in and even gave me a **% discount on the carbon filter media I wanted.
GetHuman: Let's quantify your experience contacting MarineDepot.com. On a scale of 1 to 5, how easy is it go get help on a MarineDepot.com problem?
~Frank Roberts: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frank Roberts: I'd give them a four out of five on communication.
GetHuman: And what about MarineDepot.com's ability to quickly and effectively address your problem?
~Frank Roberts: For that I would say five out of five.
GetHuman: And finally- any advice for other MarineDepot.com customers?
~Frank Roberts: Call them early in the day or late. Don't forget any personal or account information you might need for MarineDepot.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frank Roberts taken from his MarineDepot.com customer service problem that occurred on November 6th, 2017.
MarineDepot.com
5.00 of 5 stars | 1 reviews
~Frank Roberts's MarineDepot.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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