Marlo Furniture: Very company. I was expecting a Sofa delivered...
A Marlo Furniture customer review by GetHuman user ~Marlo sucks from November 4th, 2017
Background on ~Marlo sucks's case
GetHuman: ~Marlo sucks - can you tell our other Marlo Furniture customers when your case took place?
~Marlo sucks: Yeah. It was evening, on October 31st.
GetHuman: Did you reach out to Marlo Furniture, and if so, how?
GetHuman: And which of these common Marlo Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~Marlo sucks a list of common Marlo Furniture problems)
~Marlo sucks: "Complaint" was why I was trying to call.
~Marlo sucks's review of Marlo Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Marlo Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marlo sucks: Very company. I was expecting a Sofa delivered two weeks ago and nothing yet. Their customer service is non responsive and they don't really know what they are doing. Will never deal with them again!
GetHuman: Let's quantify your experience contacting Marlo Furniture. On a scale of 1 to 5, how easy is it go get help on a Marlo Furniture problem?
~Marlo sucks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marlo sucks: I'd give them a one out of five on communication.
GetHuman: And what about Marlo Furniture's ability to quickly and effectively address your problem?
~Marlo sucks: For that I would say two out of five.
GetHuman: And finally- any advice for other Marlo Furniture customers?
~Marlo sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Marlo Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marlo sucks taken from his Marlo Furniture customer service problem that occurred on October 31st, 2017.