Marsh U.S. Consumer: Marsh misappropriated our funds between our acc...
A Marsh U.S. Consumer customer review by GetHuman user ~Disenchanted from November 15th, 2017
Background on ~Disenchanted's case
GetHuman: ~Disenchanted - can you tell our other Marsh U.S. Consumer customers when your case took place?
~Disenchanted: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Marsh U.S. Consumer, and if so, how?
GetHuman: And which of these common Marsh U.S. Consumer customer issues best describes the reason you wanted to talk to them?
(Shows ~Disenchanted a list of common Marsh U.S. Consumer problems)
~Disenchanted: "Update account information" was why I was trying to call.
~Disenchanted's review of Marsh U.S. Consumer customer service
GetHuman: So how would you sum up your experience for GetHuman's Marsh U.S. Consumer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disenchanted: Marsh misappropriated our funds between our accounts. They would not resolve the issue, and continually did not return our calls with the excuse "they were researching".
GetHuman: Let's quantify your experience contacting Marsh U.S. Consumer. On a scale of 1 to 5, how easy is it go get help on a Marsh U.S. Consumer problem?
~Disenchanted: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disenchanted: I'd give them a three out of five on communication.
GetHuman: And what about Marsh U.S. Consumer's ability to quickly and effectively address your problem?
~Disenchanted: For that I would say one out of five.
GetHuman: And finally- any advice for other Marsh U.S. Consumer customers?
~Disenchanted: Call them early in the day or late. Don't forget any personal or account information you might need for Marsh U.S. Consumer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disenchanted taken from his Marsh U.S. Consumer customer service problem that occurred on November 13th, 2017.
Marsh U.S. Consumer
1.00 of 5 stars | 2 reviews
~Disenchanted's Marsh U.S. Consumer Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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