Marygrove Awning Company: Answered phone immediately. But why no mainten...
A Marygrove Awning Company customer review by GetHuman user ~Na from November 27th, 2017
Background on ~Na's case
GetHuman: ~Na - can you tell our other Marygrove Awning Company customers when your case took place?
~Na: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to Marygrove Awning Company, and if so, how?
GetHuman: And which of these common Marygrove Awning Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Na a list of common Marygrove Awning Company problems)
~Na: "Cancel service" was why I was trying to call.
~Na's review of Marygrove Awning Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Marygrove Awning Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Na: Answered phone immediately. But why no maintenance help on Saturday. You want to charge me **$ to fix what sounds easy. Reset the motor intake. J
GetHuman: Let's quantify your experience contacting Marygrove Awning Company. On a scale of 1 to 5, how easy is it go get help on a Marygrove Awning Company problem?
~Na: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Na: I'd give them a one out of five on communication.
GetHuman: And what about Marygrove Awning Company's ability to quickly and effectively address your problem?
~Na: For that I would say four out of five.
GetHuman: And finally- any advice for other Marygrove Awning Company customers?
~Na: Call them early in the day or late. Don't forget any personal or account information you might need for Marygrove Awning Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Na taken from his Marygrove Awning Company customer service problem that occurred on November 19th, 2017.
Marygrove Awning Company
3.00 of 5 stars | 7 reviews
~Na's Marygrove Awning Company Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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