Maui Jim: Had to wait on hold for about * or * minutes wh...
A Maui Jim customer review by GetHuman user GetHuman-167716 from November 16th, 2017
Background on GetHuman-167716's case
GetHuman: GetHuman-167716 - can you tell our other Maui Jim customers when your case took place?
GetHuman-167716: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Maui Jim, and if so, how?
GetHuman: And which of these common Maui Jim customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-167716 a list of common Maui Jim problems)
GetHuman-167716: "Track order" was why I was trying to call.
GetHuman-167716's review of Maui Jim customer service
GetHuman: So how would you sum up your experience for GetHuman's Maui Jim customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-167716: Had to wait on hold for about * or * minutes which isn't to bad. The customer service lady was very helpful
GetHuman: Let's quantify your experience contacting Maui Jim. On a scale of 1 to 5, how easy is it go get help on a Maui Jim problem?
GetHuman-167716: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-167716: I'd give them a five out of five on communication.
GetHuman: And what about Maui Jim's ability to quickly and effectively address your problem?
GetHuman-167716: For that I would say five out of five.
GetHuman: And finally- any advice for other Maui Jim customers?
GetHuman-167716: Call them early in the day or late. Don't forget any personal or account information you might need for Maui Jim to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-167716 taken from his Maui Jim customer service problem that occurred on November 14th, 2017.
Maui Jim
5.00 of 5 stars | 12 reviews
GetHuman-167716's Maui Jim Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Maui Jim, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Maui Jim in any way.