Maxim Magazine: I called twice about a subscription issue (or r...
A Maxim Magazine customer review by GetHuman user ~annonomous from November 14th, 2017
Background on ~annonomous's case
GetHuman: ~annonomous - can you tell our other Maxim Magazine customers when your case took place?
~annonomous: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Maxim Magazine, and if so, how?
GetHuman: And which of these common Maxim Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~annonomous a list of common Maxim Magazine problems)
~annonomous: "None of those really matches why I wanted to contact Maxim Magazine that day." was why I was trying to contact.
~annonomous's review of Maxim Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Maxim Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annonomous: I called twice about a subscription issue (or rather forced subscription) and was very rude to the operator before it was clarified. The operator was professional and handled my case with care as I apologized for my outburst. (US call center too!)
GetHuman: Let's quantify your experience contacting Maxim Magazine. On a scale of 1 to 5, how easy is it go get help on a Maxim Magazine problem?
~annonomous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annonomous: I'd give them a two out of five on communication.
GetHuman: And what about Maxim Magazine's ability to quickly and effectively address your problem?
~annonomous: For that I would say five out of five.
GetHuman: And finally- any advice for other Maxim Magazine customers?
~annonomous: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Maxim Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annonomous taken from his Maxim Magazine customer service problem that occurred on November 6th, 2017.