Maxim Magazine: I made a purchase and was charged * times I was...
A Maxim Magazine customer review by GetHuman user ~bobby rhyne from November 26th, 2017
Background on ~bobby rhyne's case
GetHuman: ~bobby rhyne - can you tell our other Maxim Magazine customers when your case took place?
~bobby rhyne: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to Maxim Magazine, and if so, how?
GetHuman: And which of these common Maxim Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~bobby rhyne a list of common Maxim Magazine problems)
~bobby rhyne: "None of those really matches why I wanted to contact Maxim Magazine that day." was why I was trying to contact.
~bobby rhyne's review of Maxim Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Maxim Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobby rhyne: I made a purchase and was charged * times I was told your system wouldn't allow a change but once a week. so, I am not happy that I have to wait to be refunded my money and or that I have to wait days for yall to correct this issue.
GetHuman: Let's quantify your experience contacting Maxim Magazine. On a scale of 1 to 5, how easy is it go get help on a Maxim Magazine problem?
~bobby rhyne: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobby rhyne: I'd give them a four out of five on communication.
GetHuman: And what about Maxim Magazine's ability to quickly and effectively address your problem?
~bobby rhyne: For that I would say three out of five.
GetHuman: And finally- any advice for other Maxim Magazine customers?
~bobby rhyne: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Maxim Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobby rhyne taken from his Maxim Magazine customer service problem that occurred on November 23rd, 2017.