Maxim Magazine: Received magazines today, found this site and n...
A Maxim Magazine customer review by GetHuman user GetHuman-108585 from November 25th, 2017
Background on GetHuman-108585's case
GetHuman: GetHuman-108585 - can you tell our other Maxim Magazine customers when your case took place?
GetHuman-108585: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Maxim Magazine, and if so, how?
GetHuman: And which of these common Maxim Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108585 a list of common Maxim Magazine problems)
GetHuman-108585: "None of those really matches why I wanted to contact Maxim Magazine that day." was why I was trying to contact.
GetHuman-108585's review of Maxim Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Maxim Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108585: Received magazines today, found this site and number to call, took care of me instantly***They cancelled a subscription I didn't know about, and gave me the name and number of the agency that used my information (I don't know how they got it) to subscribe without permission.**My definition of excellent customer service!
GetHuman: Let's quantify your experience contacting Maxim Magazine. On a scale of 1 to 5, how easy is it go get help on a Maxim Magazine problem?
GetHuman-108585: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108585: I'd give them a five out of five on communication.
GetHuman: And what about Maxim Magazine's ability to quickly and effectively address your problem?
GetHuman-108585: For that I would say five out of five.
GetHuman: And finally- any advice for other Maxim Magazine customers?
GetHuman-108585: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Maxim Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108585 taken from his Maxim Magazine customer service problem that occurred on November 20th, 2017.