McGraw Hill Education: The person was very nice, but it was for McGraw...
A McGraw Hill Education customer review by GetHuman user GetHuman-252786 from November 26th, 2017
Background on GetHuman-252786's case
GetHuman: GetHuman-252786 - can you tell our other McGraw Hill Education customers when your case took place?
GetHuman-252786: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to McGraw Hill Education, and if so, how?
GetHuman: And which of these common McGraw Hill Education customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-252786 a list of common McGraw Hill Education problems)
GetHuman-252786: "Complaint" was why I was trying to call.
GetHuman-252786's review of McGraw Hill Education customer service
GetHuman: So how would you sum up your experience for GetHuman's McGraw Hill Education customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-252786: The person was very nice, but it was for McGraw Hill Financial. I still haven't been able to resolve issues with McGraw Hill Education.... a separate company. Very frustrating trying to reach them.
GetHuman: Let's quantify your experience contacting McGraw Hill Education. On a scale of 1 to 5, how easy is it go get help on a McGraw Hill Education problem?
GetHuman-252786: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-252786: I'd give them a five out of five on communication.
GetHuman: And what about McGraw Hill Education's ability to quickly and effectively address your problem?
GetHuman-252786: For that I would say two out of five.
GetHuman: And finally- any advice for other McGraw Hill Education customers?
GetHuman-252786: Call them early in the day or late. Don't forget any personal or account information you might need for McGraw Hill Education to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-252786 taken from his McGraw Hill Education customer service problem that occurred on November 24th, 2017.
McGraw Hill Education
3.00 of 5 stars | 4 reviews
GetHuman-252786's McGraw Hill Education Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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