McKesson Corporation: They do not seem to understand the basics of cu...
A McKesson Corporation customer review by GetHuman user ~nadine from November 24th, 2017
Background on ~nadine's case
GetHuman: ~nadine - can you tell our other McKesson Corporation customers when your case took place?
~nadine: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to McKesson Corporation, and if so, how?
GetHuman: And which of these common McKesson Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~nadine a list of common McKesson Corporation problems)
~nadine: "Where to buy" was why I was trying to call.
~nadine's review of McKesson Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's McKesson Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nadine: They do not seem to understand the basics of customer service, they do not treat me like a valued customer.
GetHuman: Let's quantify your experience contacting McKesson Corporation. On a scale of 1 to 5, how easy is it go get help on a McKesson Corporation problem?
~nadine: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nadine: I'd give them a two out of five on communication.
GetHuman: And what about McKesson Corporation's ability to quickly and effectively address your problem?
~nadine: For that I would say one out of five.
GetHuman: And finally- any advice for other McKesson Corporation customers?
~nadine: Call them early in the day or late. Don't forget any personal or account information you might need for McKesson Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nadine taken from his McKesson Corporation customer service problem that occurred on November 22nd, 2017.
McKesson Corporation
1.00 of 5 stars | 5 reviews
~nadine's McKesson Corporation Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like McKesson Corporation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with McKesson Corporation in any way.