Mcfeelys.com: Waited ** minutes the first time and was always...
A Mcfeelys.com customer review by GetHuman user ~Walt from November 20th, 2017
Background on ~Walt's case
GetHuman: ~Walt - can you tell our other Mcfeelys.com customers when your case took place?
~Walt: Yes I can. It was evening, on November 11th.
GetHuman: Did you reach out to Mcfeelys.com, and if so, how?
GetHuman: And which of these common Mcfeelys.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Walt a list of common Mcfeelys.com problems)
~Walt: "Make a purchase" was why I was trying to call.
~Walt's review of Mcfeelys.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mcfeelys.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Walt: Waited ** minutes the first time and was always *th in line* finally hung up. On the second call I was *th in line and chose the option to "keep my place in line" and have them call back. Now ** hours later I am still waiting. Horrible service, been doing business with them for *** years, I am done.
GetHuman: Let's quantify your experience contacting Mcfeelys.com. On a scale of 1 to 5, how easy is it go get help on a Mcfeelys.com problem?
~Walt: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Walt: I'd give them a one out of five on communication.
GetHuman: And what about Mcfeelys.com's ability to quickly and effectively address your problem?
~Walt: For that I would say one out of five.
GetHuman: And finally- any advice for other Mcfeelys.com customers?
~Walt: Call them early in the day or late. Don't forget any personal or account information you might need for Mcfeelys.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Walt taken from his Mcfeelys.com customer service problem that occurred on November 11th, 2017.
Mcfeelys.com
1.00 of 5 stars | 1 reviews
~Walt's Mcfeelys.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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