Medco Pharmacy: ** years of paying for health insurance and Med...
A Medco Pharmacy customer review by GetHuman user ~Medco Victim from November 12th, 2017
Background on ~Medco Victim's case
GetHuman: ~Medco Victim - can you tell our other Medco Pharmacy customers when your case took place?
~Medco Victim: Yes I can. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Medco Pharmacy, and if so, how?
GetHuman: And which of these common Medco Pharmacy customer issues best describes the reason you wanted to talk to them?
(Shows ~Medco Victim a list of common Medco Pharmacy problems)
~Medco Victim: "Overcharge/Strange charge" was why I was trying to call.
~Medco Victim's review of Medco Pharmacy customer service
GetHuman: So how would you sum up your experience for GetHuman's Medco Pharmacy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Medco Victim: ** years of paying for health insurance and Medco denies chemo drugs for my cancer. Their preferred treatment is that they keep me waiting until I die. Rot in ****. Special shoutout to Brittany, may you die a long painful death you piece of *****.
GetHuman: Let's quantify your experience contacting Medco Pharmacy. On a scale of 1 to 5, how easy is it go get help on a Medco Pharmacy problem?
~Medco Victim: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Medco Victim: I'd give them a five out of five on communication.
GetHuman: And what about Medco Pharmacy's ability to quickly and effectively address your problem?
~Medco Victim: For that I would say four out of five.
GetHuman: And finally- any advice for other Medco Pharmacy customers?
~Medco Victim: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Pharmacy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Medco Victim taken from his Medco Pharmacy customer service problem that occurred on November 3rd, 2017.