Medco Pharmacy: Without a doubt, the worst insurance company of...
A Medco Pharmacy customer review by GetHuman user ~johnny angrypants from October 30th, 2017
Background on ~johnny angrypants's case
GetHuman: ~johnny angrypants - can you tell our other Medco Pharmacy customers when your case took place?
~johnny angrypants: Yeah. It was afternoon, on October 22nd.
GetHuman: Did you reach out to Medco Pharmacy, and if so, how?
GetHuman: And which of these common Medco Pharmacy customer issues best describes the reason you wanted to talk to them?
(Shows ~johnny angrypants a list of common Medco Pharmacy problems)
~johnny angrypants: "Product information" was why I was trying to call.
~johnny angrypants's review of Medco Pharmacy customer service
GetHuman: So how would you sum up your experience for GetHuman's Medco Pharmacy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~johnny angrypants: Without a doubt, the worst insurance company of any kind I have ever dealt with. Their mail-order pharmacy is hard to reach, unresponsive, ignores customer requests and communication from the doctor, and generally *****. If I could give them negative numbers on this rating, I would.
GetHuman: Let's quantify your experience contacting Medco Pharmacy. On a scale of 1 to 5, how easy is it go get help on a Medco Pharmacy problem?
~johnny angrypants: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~johnny angrypants: I'd give them a five out of five on communication.
GetHuman: And what about Medco Pharmacy's ability to quickly and effectively address your problem?
~johnny angrypants: For that I would say five out of five.
GetHuman: And finally- any advice for other Medco Pharmacy customers?
~johnny angrypants: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Pharmacy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~johnny angrypants taken from his Medco Pharmacy customer service problem that occurred on October 22nd, 2017.