Medicare - Coordination of Benefits: not just difficult to close a case but flat out...

A Medicare - Coordination of Benefits customer review by GetHuman user ~judy from November 26th, 2017

Background on ~judy's case

GetHuman: ~judy - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
~judy: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
~judy: I used a help page I found on the GetHuman Medicare - Coordination of Benefits customer service contact info page: Contact Medicare - Coordination of Benefits Customer Service
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~judy a list of common Medicare - Coordination of Benefits problems)
~judy: "Get insurance" was why I was trying to contact.

~judy's review of Medicare - Coordination of Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~judy: not just difficult to close a case but flat out almost impossible. This has been going on for * years and Medicare still hasn't managed to get it right
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
~judy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~judy: I'd give them a two out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
~judy: For that I would say three out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
~judy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~judy taken from his Medicare - Coordination of Benefits customer service problem that occurred on November 25th, 2017.

Medicare - Coordination of Benefits

1.33 of 5 stars | 27 reviews

~judy's Medicare - Coordination of Benefits Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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