Medtronic Inc.: Got me a random Medtronic rep who transferred m...

A Medtronic Inc. customer review by GetHuman user GetHuman-18076 from November 18th, 2017

Background on GetHuman-18076's case

GetHuman: GetHuman-18076 - can you tell our other Medtronic Inc. customers when your case took place?
GetHuman-18076: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Medtronic Inc., and if so, how?
GetHuman-18076: I used the 763-514-4000 number I found for on the GetHuman Medtronic Inc. customer phone number page I was on: Medtronic Inc. Customer Service Phone Number
GetHuman: And which of these common Medtronic Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18076 a list of common Medtronic Inc. problems)
GetHuman-18076: "Returns" was why I was trying to call.

GetHuman-18076's review of Medtronic Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Medtronic Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18076: Got me a random Medtronic rep who transferred me to the *** number for a "diabetes specialist" but that number was not helpful
GetHuman: Let's quantify your experience contacting Medtronic Inc.. On a scale of 1 to 5, how easy is it go get help on a Medtronic Inc. problem?
GetHuman-18076: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18076: I'd give them a two out of five on communication.
GetHuman: And what about Medtronic Inc.'s ability to quickly and effectively address your problem?
GetHuman-18076: For that I would say five out of five.
GetHuman: And finally- any advice for other Medtronic Inc. customers?
GetHuman-18076: Call them early in the day or late. Don't forget any personal or account information you might need for Medtronic Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18076 taken from his Medtronic Inc. customer service problem that occurred on November 12th, 2017.

Medtronic Inc.

4.00 of 5 stars | 1 reviews

GetHuman-18076's Medtronic Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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