Memorex Electronics: * month old Product doesn't work. told totake i...
A Memorex Electronics customer review by GetHuman user ~LDS 315 from November 18th, 2017
Background on ~LDS 315's case
GetHuman: ~LDS 315 - can you tell our other Memorex Electronics customers when your case took place?
~LDS 315: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Memorex Electronics, and if so, how?
GetHuman: And which of these common Memorex Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~LDS 315 a list of common Memorex Electronics problems)
~LDS 315: "Repairs" was why I was trying to call.
~LDS 315's review of Memorex Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Memorex Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LDS 315: * month old Product doesn't work. told totake it to a repair shop and pay to have it fixed or just replace it. Won't happen. I will replace with another brand
GetHuman: Let's quantify your experience contacting Memorex Electronics. On a scale of 1 to 5, how easy is it go get help on a Memorex Electronics problem?
~LDS 315: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LDS 315: I'd give them a two out of five on communication.
GetHuman: And what about Memorex Electronics's ability to quickly and effectively address your problem?
~LDS 315: For that I would say five out of five.
GetHuman: And finally- any advice for other Memorex Electronics customers?
~LDS 315: Call them early in the day or late. Don't forget any personal or account information you might need for Memorex Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LDS 315 taken from his Memorex Electronics customer service problem that occurred on November 9th, 2017.