Men's Warehouse: Service was disappointing even from the manger...
A Men's Warehouse customer review by GetHuman user GetHuman-159360 from November 18th, 2017
Background on GetHuman-159360's case
GetHuman: GetHuman-159360 - can you tell our other Men's Warehouse customers when your case took place?
GetHuman-159360: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Men's Warehouse, and if so, how?
GetHuman: And which of these common Men's Warehouse customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-159360 a list of common Men's Warehouse problems)
GetHuman-159360: "Cancel order" was why I was trying to call.
GetHuman-159360's review of Men's Warehouse customer service
GetHuman: So how would you sum up your experience for GetHuman's Men's Warehouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-159360: Service was disappointing even from the manger on duty. Expressed my disappointment in the poor quality of the tux I rented and he wasn't even concerned enough to ticket time to address it. He avoided me.
GetHuman: Let's quantify your experience contacting Men's Warehouse. On a scale of 1 to 5, how easy is it go get help on a Men's Warehouse problem?
GetHuman-159360: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-159360: I'd give them a five out of five on communication.
GetHuman: And what about Men's Warehouse's ability to quickly and effectively address your problem?
GetHuman-159360: For that I would say five out of five.
GetHuman: And finally- any advice for other Men's Warehouse customers?
GetHuman-159360: Call them early in the day or late. Don't forget any personal or account information you might need for Men's Warehouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-159360 taken from his Men's Warehouse customer service problem that occurred on November 14th, 2017.
Men's Warehouse
3.50 of 5 stars | 1 reviews
GetHuman-159360's Men's Warehouse Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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