Menard Inc.: I bought a lawm mowewr from menards had it ii d...
A Menard Inc. customer review by GetHuman user ~rose from November 28th, 2017
Background on ~rose's case
GetHuman: ~rose - can you tell our other Menard Inc. customers when your case took place?
~rose: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Menard Inc., and if so, how?
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~rose a list of common Menard Inc. problems)
~rose: "Account Access" was why I was trying to contact.
~rose's review of Menard Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rose: I bought a lawm mowewr from menards had it ii days stated licking oil return with reciet and box was told I would have to take this to a services center of there choice manger leaning on counter telling the girls to google me a map three ladys trying to work on * computer to get a map didn't know where thet were trying to send me for repair get to repair shop told did menards look at lawn mowe I stated no he look surprise that they had not took even time to look at lawn mower then was told it will be *to * weeks before I will get achance to fix so here I am pay for new lawn mover don't have * now have to wiat *to * weeks to start repair you sell product but do not stand by wwhat u sell no no more shoping at menard will let family and friends know how I was treated at menards ps the manger try to refere buying a lawn mower like buying a car come on
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~rose: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rose: I'd give them a two out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~rose: For that I would say three out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~rose: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rose taken from his Menard Inc. customer service problem that occurred on November 20th, 2017.