MetLife - Bank: wouldn't it be a wonderful thing if all automat...
A MetLife - Bank customer review by GetHuman user GetHuman-217728 from November 20th, 2017
Background on GetHuman-217728's case
GetHuman: GetHuman-217728 - can you tell our other MetLife - Bank customers when your case took place?
GetHuman-217728: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to MetLife - Bank, and if so, how?
GetHuman: And which of these common MetLife - Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-217728 a list of common MetLife - Bank problems)
GetHuman-217728: "Setup an account" was why I was trying to call.
GetHuman-217728's review of MetLife - Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's MetLife - Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-217728: wouldn't it be a wonderful thing if all automated systems connected to a human--who actually speaks English!--so quickly and handled the request so efficiently? I did have to wait on hold for a few minutes but only because the rep--Megan--had to get assistance from a supervisor for my rather unusual request.
GetHuman: Let's quantify your experience contacting MetLife - Bank. On a scale of 1 to 5, how easy is it go get help on a MetLife - Bank problem?
GetHuman-217728: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-217728: I'd give them a three out of five on communication.
GetHuman: And what about MetLife - Bank's ability to quickly and effectively address your problem?
GetHuman-217728: For that I would say five out of five.
GetHuman: And finally- any advice for other MetLife - Bank customers?
GetHuman-217728: Call them early in the day or late. Don't forget any personal or account information you might need for MetLife - Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-217728 taken from his MetLife - Bank customer service problem that occurred on November 16th, 2017.
MetLife - Bank
3.00 of 5 stars | 1 reviews
GetHuman-217728's MetLife - Bank Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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