Metro PCS: So not merge with t mobile my contract is every...

A Metro PCS customer review by GetHuman user ~baby girl babygirl from November 23rd, 2017

Background on ~baby girl babygirl's case

GetHuman: ~baby girl babygirl - can you tell our other Metro PCS customers when your case took place?
~baby girl babygirl: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~baby girl babygirl: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~baby girl babygirl a list of common Metro PCS problems)
~baby girl babygirl: "Cancel service" was why I was trying to call.

~baby girl babygirl's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~baby girl babygirl: So not merge with t mobile my contract is everything unlimited eve n data ,pay *$.** circumvented data is ridiculous I'm on.low income I get sis*Saw too for income I'm physically and mentally disabled.ok***
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~baby girl babygirl: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~baby girl babygirl: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~baby girl babygirl: For that I would say five out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~baby girl babygirl: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~baby girl babygirl taken from his Metro PCS customer service problem that occurred on November 14th, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~baby girl babygirl's Metro PCS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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