Metro PCS: Tia was FANTASTIC & Solved my problem in *** mi...
A Metro PCS customer review by GetHuman user ~All Pro Dad from November 19th, 2017
Background on ~All Pro Dad's case
GetHuman: ~All Pro Dad - can you tell our other Metro PCS customers when your case took place?
~All Pro Dad: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~All Pro Dad a list of common Metro PCS problems)
~All Pro Dad: "Account access" was why I was trying to call.
~All Pro Dad's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~All Pro Dad: Tia was FANTASTIC & Solved my problem in *** min when others had spent HOURS w*o helping. Thank You & God Bless!!!
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~All Pro Dad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~All Pro Dad: I'd give them a four out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~All Pro Dad: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~All Pro Dad: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~All Pro Dad taken from his Metro PCS customer service problem that occurred on November 11th, 2017.