Metro PCS: asian rep couldnt understand anything she said...
A Metro PCS customer review by GetHuman user ~iphone gang from November 26th, 2017
Background on ~iphone gang's case
GetHuman: ~iphone gang - can you tell our other Metro PCS customers when your case took place?
~iphone gang: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~iphone gang a list of common Metro PCS problems)
~iphone gang: "Service problem" was why I was trying to call.
~iphone gang's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~iphone gang: asian rep couldnt understand anything she said wtf rude and useless this company ***** * dollar charge for paying my bill at a store ! the service pin costs * dollars cheaper than the actual plan they make more than enough money off bill payments alone and if your paying with a card its a two dollar charge !
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~iphone gang: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~iphone gang: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~iphone gang: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~iphone gang: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~iphone gang taken from his Metro PCS customer service problem that occurred on November 24th, 2017.