Metrostyle.com: I WAS VERY DISAPPOINTED IN THE QUALITY OF THEIR...
A Metrostyle.com customer review by GetHuman user ~georgia customer from November 25th, 2017
Background on ~georgia customer's case
GetHuman: ~georgia customer - can you tell our other Metrostyle.com customers when your case took place?
~georgia customer: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Metrostyle.com, and if so, how?
GetHuman: And which of these common Metrostyle.com customer issues best describes the reason you wanted to talk to them?
(Shows ~georgia customer a list of common Metrostyle.com problems)
~georgia customer: "Cancel order" was why I was trying to call.
~georgia customer's review of Metrostyle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Metrostyle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~georgia customer: I WAS VERY DISAPPOINTED IN THE QUALITY OF THEIR DRESS SUITS.THE POLYESTER THAT THE SUITS ARE MADE OF NOW IS SOMETHING THAT YOU WOULD EXPECT TO GET AT A FAMILY DOLLAR. IT IS NOTHING LIKE THE FABRIC, THAT THE SUITS USED TO BE MADE OUT OF. I COULD UNWRAP MY PACKAGE, HANG MY SUITS UP AND WEAR THEM . THESE SUITS ARE HARD WRINKLED AND HAVE TO BE IRONED OR DRY CLEANED IF YOU ARE LIKE ME, I HATE IRONING.YOU DEFINITELY CAN NOT WEAR THEM RIGHT OFF THE BACK. I WILL NOT BE WEARING THEM AS OFTEN AS I WOULD LIKE TO. I DO NOT HAVE THE TIME TO IRON THEM.I WILL NOT BE BUYING ANY MORE OF THEIR SUITS. THEY DO NOT COMPARE WITH THE SUITS THAT I HAD PREVIOUSLY BOUGHT FROM THEM DOWN THROUGH THE YEARS. MY SUGGESTION*GO BACK TO YOUR ORIGINAL VENDOR OR A VENDOR WITH QUALITY CLOTHES FOR THE PRICE.*DISAPPOINTED LONG TIME CUSTOMER FROM GEORGIA
GetHuman: Let's quantify your experience contacting Metrostyle.com. On a scale of 1 to 5, how easy is it go get help on a Metrostyle.com problem?
~georgia customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~georgia customer: I'd give them a three out of five on communication.
GetHuman: And what about Metrostyle.com's ability to quickly and effectively address your problem?
~georgia customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Metrostyle.com customers?
~georgia customer: Call them early in the day or late. Don't forget any personal or account information you might need for Metrostyle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~georgia customer taken from his Metrostyle.com customer service problem that occurred on November 19th, 2017.