Miami Dade County Federal Credit Union: On several occasions I had OPPORTUNITIES to re...
A Miami Dade County Federal Credit Union customer review by GetHuman user GetHuman-75291 from November 23rd, 2017
Background on GetHuman-75291's case
GetHuman: GetHuman-75291 - can you tell our other Miami Dade County Federal Credit Union customers when your case took place?
GetHuman-75291: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Miami Dade County Federal Credit Union, and if so, how?
GetHuman: And which of these common Miami Dade County Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-75291 a list of common Miami Dade County Federal Credit Union problems)
GetHuman-75291: "Question" was why I was trying to call.
GetHuman-75291's review of Miami Dade County Federal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Miami Dade County Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-75291: On several occasions I had OPPORTUNITIES to receive EXCELLENT SERVICE from PROFESSIONAL staff who went out of their way to assist me. There were times when I didn't like the results & the answers were unfavorable to me, yet admittedly, the staff did resolve my inquiries in a timely & efficient manner.
GetHuman: Let's quantify your experience contacting Miami Dade County Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Miami Dade County Federal Credit Union problem?
GetHuman-75291: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-75291: I'd give them a five out of five on communication.
GetHuman: And what about Miami Dade County Federal Credit Union's ability to quickly and effectively address your problem?
GetHuman-75291: For that I would say three out of five.
GetHuman: And finally- any advice for other Miami Dade County Federal Credit Union customers?
GetHuman-75291: Call them early in the day or late. Don't forget any personal or account information you might need for Miami Dade County Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-75291 taken from his Miami Dade County Federal Credit Union customer service problem that occurred on November 22nd, 2017.
Miami Dade County Federal Credit Union
5.00 of 5 stars | 3 reviews
GetHuman-75291's Miami Dade County Federal Credit Union Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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