Miami Heat: I want to send a message of praise to the team...
A Miami Heat customer review by GetHuman user GetHuman-carmacru from December 8th, 2017
Background on GetHuman-carmacru's case
GetHuman: GetHuman-carmacru - can you tell our other Miami Heat customers when your case took place?
GetHuman-carmacru: Yup. It was morning, on December 2nd.
GetHuman: Did you reach out to Miami Heat, and if so, how?
GetHuman: And which of these common Miami Heat customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-carmacru a list of common Miami Heat problems)
GetHuman-carmacru: "None of those really matches why I wanted to call Miami Heat that day." was why I was trying to call.
GetHuman-carmacru's review of Miami Heat customer service
GetHuman: So how would you sum up your experience for GetHuman's Miami Heat customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-carmacru: I want to send a message of praise to the team and coach
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-carmacru: I am an ** year old great grandma living in Boynton Beach. I just want to let my team know how much pleasure I have gotten watching you on TV over the whole season. You are a wonderful, talented group of men with a wonderful coach, and I wish you great success for the next season.**Ruth Brotman
GetHuman: Let's quantify your experience contacting Miami Heat. On a scale of 1 to 5, how easy is it go get help on a Miami Heat problem?
GetHuman-carmacru: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-carmacru: I'd give them a five out of five on communication.
GetHuman: And what about Miami Heat's ability to quickly and effectively address your problem?
GetHuman-carmacru: For that I would say five out of five.
GetHuman: And finally- any advice for other Miami Heat customers?
GetHuman-carmacru: Call them early in the day or late. Don't forget any personal or account information you might need for Miami Heat to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-carmacru taken from his Miami Heat customer service problem that occurred on December 2nd, 2017.
Miami Heat
4.70 of 5 stars | 40 reviews
GetHuman-carmacru's Miami Heat Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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