Michaels: cannot get into the Oracle website with my password
A Michaels customer review by GetHuman user GetHuman-funco from December 9th, 2017
Background on GetHuman-funco's case
GetHuman: GetHuman-funco - can you tell our other Michaels customers when your case took place?
GetHuman-funco: Yeah. It was middle of the night, on December 3rd.
GetHuman: Did you reach out to Michaels, and if so, how?
GetHuman: And which of these common Michaels customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-funco a list of common Michaels problems)
GetHuman-funco: "None of those really matches why I wanted to call Michaels that day." was why I was trying to call.
GetHuman-funco's review of Michaels customer service
GetHuman: So how would you sum up your experience for GetHuman's Michaels customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-funco: cannot get into the Oracle website with my password
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-funco: I'm an employee at Michaels and I need to get my pay slips for my SSI wage reporting.
GetHuman: Let's quantify your experience contacting Michaels. On a scale of 1 to 5, how easy is it go get help on a Michaels problem?
GetHuman-funco: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-funco: I'd give them a four out of five on communication.
GetHuman: And what about Michaels's ability to quickly and effectively address your problem?
GetHuman-funco: For that I would say five out of five.
GetHuman: And finally- any advice for other Michaels customers?
GetHuman-funco: Call them early in the day or late. Don't forget any personal or account information you might need for Michaels to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-funco taken from his Michaels customer service problem that occurred on December 3rd, 2017.
Michaels
5.40 of 5 stars | 88 reviews
GetHuman-funco's Michaels Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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