Michigan Secretary of State: Disconnected in the middle of the first ** seco...

A Michigan Secretary of State customer review by GetHuman user ~chroniccomplainer from November 26th, 2017

Background on ~chroniccomplainer's case

GetHuman: ~chroniccomplainer - can you tell our other Michigan Secretary of State customers when your case took place?
~chroniccomplainer: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Michigan Secretary of State, and if so, how?
~chroniccomplainer: I used the 888-767-6424 number I found for on the GetHuman Michigan Secretary of State customer phone number page I was on: Michigan Secretary of State Customer Service Phone Number
GetHuman: And which of these common Michigan Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows ~chroniccomplainer a list of common Michigan Secretary of State problems)
~chroniccomplainer: "None of those really matches why I wanted to call Michigan Secretary of State that day." was why I was trying to call.

~chroniccomplainer's review of Michigan Secretary of State customer service

GetHuman: So how would you sum up your experience for GetHuman's Michigan Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chroniccomplainer: Disconnected in the middle of the first ** seconds of FINALLY having a representative answer the call!!!!! SOOOOO FRUSTRATING!
GetHuman: Let's quantify your experience contacting Michigan Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Michigan Secretary of State problem?
~chroniccomplainer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chroniccomplainer: I'd give them a one out of five on communication.
GetHuman: And what about Michigan Secretary of State's ability to quickly and effectively address your problem?
~chroniccomplainer: For that I would say two out of five.
GetHuman: And finally- any advice for other Michigan Secretary of State customers?
~chroniccomplainer: Call them early in the day or late. Don't forget any personal or account information you might need for Michigan Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chroniccomplainer taken from his Michigan Secretary of State customer service problem that occurred on November 19th, 2017.

Michigan Secretary of State

2.33 of 5 stars | 32 reviews

~chroniccomplainer's Michigan Secretary of State Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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