Microsoft (Canada): When the computer voice understood I was callin...

A Microsoft (Canada) customer review by GetHuman user GetHuman-312744 from November 22nd, 2017

Background on GetHuman-312744's case

GetHuman: GetHuman-312744 - can you tell our other Microsoft (Canada) customers when your case took place?
GetHuman-312744: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Microsoft (Canada), and if so, how?
GetHuman-312744: I used the 877-568-2495 number I found for on the GetHuman Microsoft (Canada) customer phone number page I was on: Microsoft (Canada) Customer Service Phone Number
GetHuman: And which of these common Microsoft (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-312744 a list of common Microsoft (Canada) problems)
GetHuman-312744: "Complaint" was why I was trying to call.

GetHuman-312744's review of Microsoft (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-312744: When the computer voice understood I was calling about Outlook, it referred me to the website that had already not helped and summarily cut me off.
GetHuman: Let's quantify your experience contacting Microsoft (Canada). On a scale of 1 to 5, how easy is it go get help on a Microsoft (Canada) problem?
GetHuman-312744: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-312744: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft (Canada)'s ability to quickly and effectively address your problem?
GetHuman-312744: For that I would say one out of five.
GetHuman: And finally- any advice for other Microsoft (Canada) customers?
GetHuman-312744: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-312744 taken from his Microsoft (Canada) customer service problem that occurred on November 16th, 2017.

Microsoft (Canada)

1.00 of 5 stars | 1 reviews

GetHuman-312744's Microsoft (Canada) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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