Microtel Inn & Suites: The worst!
A Microtel Inn & Suites customer review by GetHuman user GetHuman-jeanna from November 29th, 2017
Background on GetHuman-jeanna's case
GetHuman: GetHuman-jeanna - can you tell our other Microtel Inn & Suites customers when your case took place?
GetHuman-jeanna: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Microtel Inn & Suites, and if so, how?
GetHuman: And which of these common Microtel Inn & Suites customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jeanna a list of common Microtel Inn & Suites problems)
GetHuman-jeanna: "Insurance claim" was why I was trying to call.
GetHuman-jeanna's review of Microtel Inn & Suites customer service
GetHuman: So how would you sum up your experience for GetHuman's Microtel Inn & Suites customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jeanna: The worst!
GetHuman: Can you tell the rest of us a bit more from what happened on 11/19/17?
GetHuman-jeanna: This place is one of the worst hotels I have the misfortune to stay in. The pictures are misleading, the room is half of the size and the bed is rock hard and the walls paper thin.
GetHuman: Let's quantify your experience contacting Microtel Inn & Suites. On a scale of 1 to 5, how easy is it go get help on a Microtel Inn & Suites problem?
GetHuman-jeanna: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jeanna: I'd give them a one out of five on communication.
GetHuman: And what about Microtel Inn & Suites's ability to quickly and effectively address your problem?
GetHuman-jeanna: For that I would say three out of five.
GetHuman: And finally- any advice for other Microtel Inn & Suites customers?
GetHuman-jeanna: Call them early in the day or late. Don't forget any personal or account information you might need for Microtel Inn & Suites to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jeanna taken from his Microtel Inn & Suites customer service problem that occurred on November 19th, 2017.
Microtel Inn & Suites
1.00 of 5 stars | 6 reviews
GetHuman-jeanna's Microtel Inn & Suites Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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