Midnightvelvet.com: The representative was very helpful and was abl...
A Midnightvelvet.com customer review by GetHuman user GetHuman-336460 from November 19th, 2017
Background on GetHuman-336460's case
GetHuman: GetHuman-336460 - can you tell our other Midnightvelvet.com customers when your case took place?
GetHuman-336460: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Midnightvelvet.com, and if so, how?
GetHuman: And which of these common Midnightvelvet.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-336460 a list of common Midnightvelvet.com problems)
GetHuman-336460: "Cancel order" was why I was trying to call.
GetHuman-336460's review of Midnightvelvet.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Midnightvelvet.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-336460: The representative was very helpful and was able assure me that items were on route to me. *Thank You
GetHuman: Let's quantify your experience contacting Midnightvelvet.com. On a scale of 1 to 5, how easy is it go get help on a Midnightvelvet.com problem?
GetHuman-336460: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-336460: I'd give them a four out of five on communication.
GetHuman: And what about Midnightvelvet.com's ability to quickly and effectively address your problem?
GetHuman-336460: For that I would say five out of five.
GetHuman: And finally- any advice for other Midnightvelvet.com customers?
GetHuman-336460: Call them early in the day or late. Don't forget any personal or account information you might need for Midnightvelvet.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-336460 taken from his Midnightvelvet.com customer service problem that occurred on November 17th, 2017.
Midnightvelvet.com
2.00 of 5 stars | 6 reviews
GetHuman-336460's Midnightvelvet.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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