Midway USA: Great,but we were cut off as I was saying my ca...
A Midway USA customer review by GetHuman user GetHuman-250867 from November 19th, 2017
Background on GetHuman-250867's case
GetHuman: GetHuman-250867 - can you tell our other Midway USA customers when your case took place?
GetHuman-250867: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Midway USA, and if so, how?
GetHuman: And which of these common Midway USA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-250867 a list of common Midway USA problems)
GetHuman-250867: "Returns" was why I was trying to call.
GetHuman-250867's review of Midway USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Midway USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-250867: Great,but we were cut off as I was saying my catalog *** is worn out and i was wondering the possibalities of receiving a latest edition catalog.Duane Krutsch **** W. **th Ave,WheatRidge CO. ***** Thanks for your help in this matter...
GetHuman: Let's quantify your experience contacting Midway USA. On a scale of 1 to 5, how easy is it go get help on a Midway USA problem?
GetHuman-250867: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-250867: I'd give them a one out of five on communication.
GetHuman: And what about Midway USA's ability to quickly and effectively address your problem?
GetHuman-250867: For that I would say three out of five.
GetHuman: And finally- any advice for other Midway USA customers?
GetHuman-250867: Call them early in the day or late. Don't forget any personal or account information you might need for Midway USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-250867 taken from his Midway USA customer service problem that occurred on November 15th, 2017.
Midway USA
1.00 of 5 stars | 7 reviews
GetHuman-250867's Midway USA Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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