Milliamp.com: This website seems to be in the business of rec...
A Milliamp.com customer review by GetHuman user ~Jerry from November 10th, 2017
Background on ~Jerry's case
GetHuman: ~Jerry - can you tell our other Milliamp.com customers when your case took place?
~Jerry: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Milliamp.com, and if so, how?
GetHuman: And which of these common Milliamp.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerry a list of common Milliamp.com problems)
~Jerry: "Make a purchase" was why I was trying to call.
~Jerry's review of Milliamp.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Milliamp.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerry: This website seems to be in the business of receiving broken ipods, writing back with a very nicely written email about how they are "working on the problem", and then quickly putting the ipod back into a mailing envelope and mailing it back with an explanation about how they don't have the parts needed.*They keep the $**.** evaluation fee.*When you complain, they give an explanation that while other sites have the parts, milliamp doesn't "trust" the parts.*********.*I sent the "unrepairable" ipod to another company and now I have it back, repaired and working.*Milliamp won't refund my money.
GetHuman: Let's quantify your experience contacting Milliamp.com. On a scale of 1 to 5, how easy is it go get help on a Milliamp.com problem?
~Jerry: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerry: I'd give them a five out of five on communication.
GetHuman: And what about Milliamp.com's ability to quickly and effectively address your problem?
~Jerry: For that I would say two out of five.
GetHuman: And finally- any advice for other Milliamp.com customers?
~Jerry: Call them early in the day or late. Don't forget any personal or account information you might need for Milliamp.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerry taken from his Milliamp.com customer service problem that occurred on November 3rd, 2017.
Milliamp.com
2.00 of 5 stars | 1 reviews
~Jerry's Milliamp.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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